Select your SIRIUSXM, XM, or SIRIUS product type below for support materials.
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Most of these issues can be easily solved by giving your radio a few extra minutes to finish updating the first time you power it up on or after May 4.
If you are looking to replace your radio because you want more features or because your current radio has stopped working, we have a solution for getting your set-up going again.
We have seen satellite radios last anywhere from 7 years to a few months after the warranty runs out. Things that can shorten the lifespan of a radio include moving it in and out of your vehicles and docks, vibrations, dirt/dust, long-term use, and more.
If you are parked in an underground garage, you should receive a signal after leaving the garage.
Make sure the Sirius XM antenna cable is firmly and securely plugged into the cradle.